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当前位置：首页 > 商业/管理/HR > 资本运营 > 深圳地铁运营安全评价体系研究
摘要深圳地铁是我国起步较晚的地铁建设项目之一。在国内早期地铁建设经验的总结参考之下，其在设备设施建设、人才管理建设等方面都处于我国乃至世界先进水平。自通车至今为止，无重大运营事故发生。为了确保今后安全工作的可持续发展，对深圳地铁安全运营评价体系研究的工作不容忽视。本文在参考我国地铁安全评价工作发展现状的基础上，结合深圳地铁的具体情况，从硬件、软件以及结果三大方面着手确立了设施、管理、故障三大指标，通过对地铁各子系统的组成和职能分析确立了分别对应三大指标的具体衡量指标，并将具体指标细化，从而搭建起四层级结构的安全评价指标体系。通过构造，以及计算判断矩阵，量化指标，得到安全指标体系中不同层级指标的权重排序。根据量化结果，得到指标体系的一级指标权重排序为管理、故障、设施，其中管理、故障权重值明显高于设施的权重值；在二级指标中对应于一级指标进行排序，处于第一位的分别为车站客运设施、人员安全素养、突发事故。最终由结果分析确定了地铁安全工作的重点——应急响应系统的完善，并给出了从人子系统、软件子系统、硬件子系统三个方面完善应急响应系统的建议。关键词：地铁安全评价；层次分析法；指标体系；应急响应AbstractShenzhensubwayisoneofthelatestsubwayconstructionprojectsinourcountry.Withthesummaryandthereferenceoftheconstructionexperienceaboutthedomesticsubwayatearlierstage,theconstructionsabouttheequipment,facility,aswellasthepersonnelmanagementhavereachedtheadvancedlevelinourcountryandevenaroundtheworld.Fromcomingintouse,therehasnothappenedanysignificantoperationaccident.Inordertoensurethesustainabledevelopmentofsafetytaskinfuture,theresearchtotheevaluationsystemofShenzhensubwaysafetyoperationisinspected.BasedonthepresentsituationofsafetyevaluationaboutdomesticsubwayandcombinedwiththerealsituationofShenzhensubway,thispapersetsthreemainindexes,namelyfacility,managementandfault,intheviewofhardware,softwareandresult.Thenthe2ndand3rdindexesaccordingtothecompositionandresponsibilityanalysisofsubsystemsareestablished,andthoseindexesarerefinedeithersoastobuildthequaternarystructureofsafetyevaluationindexsystem.Throughbuildingandcalculatingjudgmentmatrix,everyindexhasbeenquantifiedsoastoobtaintheweightsequenceofthoseindexesindifferenthierarchy.Accordingtothequantitativeresults,theweightsequencesofthefirstindexesaremanagement,faultandfacility,inwhichtheweightvalueofmanagementandfaultaremuchhigherthanthatoffacility.Andtheweightsequencesofthesecondindexestaketheirpositionsascustomerservicesfacilityinstation,personnelsafetyqualityandemergentaccidents.Fromtheanalysisontheweightsequence,theperfectiontoemergencyresponsesystemisdeterminedastheworkingemphasisinguaranteeingsubwaysafety.Andadvicesinperfectingemergencyresponsesystemareproposedastheconclusionofthispaper,whichcouldbedonefromperson,softwareandhardwaresubsystems.KeyWords：SafetyEvaluationofSubway；AHP；IndexSystem；EmergencyResponse目录1绪论........................................................................................................................................V1.1设计背景及意义.........................................................................................................V1.2设计内容....................................................................................................................VI2国内外地铁发展现状.........................................................................................................VII2.1地铁的发展简史....................................................................................................VII2.2国际主要城市地铁的发展.....................................................................................VIII2.2.1伦敦地铁......................................................................................................VIII2.2.2巴黎地铁......................................................................................................VIII2.2.3莫斯科地铁..................................................................................................VIII2.2.4香港地铁.........................................................................................................IX2.3地铁在我国的发展.................................................................................................IX2.4地铁发展面临的挑战.................................................................................................X3深圳地铁安全运营现状及其影响因素分析总结.......................................................XII3.1深圳地铁安全运营现状.......................................................................................XII3.1.1深圳地铁概况.............................................................................................XII3.1.2深圳地铁安全状况......................................................................................XIII3.2当前我国地铁安全存在的主要问题..............................................................XVII3.2.1地铁安全管理的法规和技术规范滞后...............................................XVII3.2.2安全隐患突出，物防和技防手段落后...............................................XVII3.2.3缺乏统一的应急处置和协调机制......................................................XVIII3.2.4地铁安全管理水平亟待提高...............................................................XVIII3.2.5地铁安全保卫力量薄弱...........................................................................XIX3.3影响深圳地铁运营安全因素之浅析................................................................XIX4.深圳地铁安全评价指标体系的搭建...........................................................................XXI4.1层次分析法.........................................................................................................XXII4.1.1方法原理..................................................................................................XXII4.1.2建模过程..................................................................................................XXII4.2深圳地铁的系统组成分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本文标题：深圳地铁运营安全评价体系研究
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